Terms of service

2. Terms of service

Last updated: November 2026

About us

This website is operated by StillPoint & Co, a trading name of Nicolette Le Roux, Mellieha, Malta. VAT number: MT33225735. Email: hello@stillpointandco.com. By placing an order you agree to these terms.

Orders and prices

All prices are in euro (EUR) and include VAT where applicable. Delivery charges, where they apply, are shown at checkout.
Your order is confirmed when you receive our order confirmation email. We may decline or cancel an order, for example if an item is out of stock or a price was shown incorrectly, and we will refund you in full.
Payments are processed securely through Shopify. We never see or store your full card details.

Delivery area

We currently deliver within Malta only. If you are ordering from elsewhere, please email us and we will see what we can do. See our shipping policy for delivery details and times.

Made to order and making times

Many of our items are made or prepared after you order. Making times are shown on the product page and in our shipping policy. These are estimates and not guarantees.

Personalised and tailored items

For personalised items (names, dates, baby details and similar), you are responsible for checking the details you give us, including spelling, before you order. We will make the item exactly as you specify. Blind Date with a Book boxes are put together to your choices and the book is a surprise, so we cannot tell you the title in advance.

Product photos and colours

Some product photos are digital mock-ups. Your finished item may vary slightly in colour, size and design placement. Boxes and bundles are curated, so extras may vary from the photo.

Allergies and ingredients

Some boxes contain food, drinks and skincare items. Please read the allergy and ingredients information on the product page and contact us before ordering if you have any allergies. We cannot guarantee that products are free from traces of allergens.

Returns and refunds

Please see our refund policy. Your statutory rights as a consumer are not affected by these terms.

Intellectual property

All designs, text, images and content on this website belong to StillPoint & Co or are used with permission. You may not copy or reproduce them without our written permission.

Our liability

Nothing in these terms limits any rights you have under consumer law, or our liability for death or personal injury caused by our negligence, or for fraud. Subject to that, we are not liable for indirect or consequential losses, or for delays caused by events outside our control.

Privacy

How we use your personal information is explained in our privacy policy.

Complaints and governing law

If you have a complaint, please email us first and we will do our best to resolve it. These terms are governed by the laws of Malta, and the courts of Malta have jurisdiction, without affecting any rights you have as a consumer in your country of residence.